Professional indemnity is commonly written on a claims-made basis. The policy in force when a claim is first made and notified is usually critical, subject to its terms.
What a retroactive date does
It limits how far back the policy will look for the act, error or omission. If the work predates it, the current policy may not respond even if the allegation is new.
Why continuity matters
Exposure continues after a project is delivered. Maintaining suitable cover, keeping records and disclosing known circumstances helps protect past work.
Claims and circumstances
A complaint, threatened action or serious error may be notifiable before a formal demand arrives. Timely notification can preserve rights under the expiring policy.
Before changing insurer
- Compare retroactive dates.
- Review past services and acquisitions.
- Ask staff about unresolved complaints.
- Notify circumstances before expiry.
This information is general and does not take into account your objectives, financial situation or needs. Policy wording and individual circumstances determine cover. Seek advice before acting.